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541-967-8140
Frequently Asked Questions
Let us help you make your dreams a reality.
Can I reuse my own stones or gold for a custom piece?
Yes! Sid often transforms old or unworn jewelry into something new. We can reset your stones into a fresh design, and yellow gold can often be melted and recast into your custom piece.
How does the custom process work?
We recommend scheduling an appointment to get started on your custom piece. During your consultation, Sid will work with you to understand your vision and create a hand-drawn design based on your ideas. Once you approve the design, we require a 50% deposit to begin work. Most custom pieces are completed within 5–8 weeks, depending on the season and our current workload. Appointments can be made by phone or email—we’re happy to help you get started!
How can I clean my jewelry at home?
Use a soft-bristled toothbrush, mild soap, and warm water. Gently scrub, especially underneath stones where oils and dirt build up. Rinse thoroughly—any leftover soap can irritate the skin.
Do you offer jewelry repair?
Yes! We have a full-service repair and custom shop on site. Our skilled goldsmiths can size rings, set stones, re-tip prongs, and more. For repair quotes, we’ll need to see the piece in person.
Do you repair watches?
We don’t have a watchmaker on staff, so we don’t repair watch movements. However, we can replace batteries and fix or adjust watch bands.
Do you offer financing or layaway?
We offer financing through Synchrony, with a variety of payment options depending on your credit. Applications are available in-store and take about 10 minutes to complete. We do not offer layaway.
Do you buy gold or jewelry?
No, we do not purchase gold, jewelry, or loose stones.
What are your store hours?
We’re open Tuesday through Friday from 9:30 AM to 5:00 PM.
Create your dream jewelry.
Tell us about your project today.
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